Terms & Conditions
Placing an Order: When you add an item to your shopping bag, you may either continue shopping or proceed to the checkout. Once we have received your order, you will receive an email acknowledging the details of your order. This email is not an order confirmation but rather recognition that we have received your requested order. Please note that this does not guarantee the availability of the merchandise and that all orders are subject to availability. Although we make every effort to feature in stock pieces on our Site, occasionally we may sell out of featured items. In the very unlikely event that we are unable to comple
te your order, you will be notified via email within 5 business days and will not be charged for orders that cannot be fulfilled. Once an order has been placed, we are not able to modify or cancel your order. We reserve the right to decline your order in the event that we are unable to obtain authorization for payment, there are shipping restrictions for a particular item, or we do not have the item in stock. Items in your shopping bag are not reserved and may be purchased by other clients.
Return and Exchange Policy: If you are unhappy with an item that you have purchased from us online, you may return it for store credit within 7 days of receipt. We only accept returns for purchases made from our online shop. We cannot accept returns of custom orders or international orders. Items must be returned with their original packaging and in perfect, unworn condition. Exchanges may only be made for items of equal value. To return or exchange an item, please email us at firstname.lastname@example.org for a return authorization number. Items cannot be accepted for a return without an RA number. The customer is responsible for shipping costs on returned items. Please consider insuring the package being sent back. DW Jewelry Designs is not responsible for items lost or damaged during transit.
Payment: We currently accept payments by Visa, MasterCard, American Express or debit cards with any of these listed. Payment will be debited and cleared from your account upon order confirmation. In filling out the payment requirements, you confirm that you are an authorized user of the credit/debit card. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of the credit/debit card rejects authorization of payment to DW Jewelry Designs, we will not be held liable for any delay or non-delivery.
Sales Tax: DW Jewelry Designs does not charge sales tax for orders delivered in the United States with the exception of deliveries in the state of Georgia, in which applicable sales tax will be added to the order amount.
Shipping: All orders ship USPS Priority Mail. Once mailed, customers will typically receive their order within 4-6 business days, depending on where the package is being sent. International orders will be handled differently and may take longer to arrive.
Restrictions on Use: You agree not to use the Site to provide information which is incomplete, false, inaccurate, and not your own; engage in criminal activity or otherwise give rise to conduct that may violate the law or fail to comply with accepted internet protocol, attempt to interfere in any way with the Site or the Site’s security or to use the Site’s service to gain unauthorized access to any other computer system.
Third Party Websites: The Site may contain links to websites and resources on the Internet that are unrelated to us and which are owned and operated by third parties (“Third Party Sites”). DW Jewelry Designs does not make any representations or warranties about any Third Party Sites you may access through this Site. These links are provided solely as a convenience to you and do not constitute an endorsement by or imply that DW Jewelry Designs sponsors, is affiliated or associated with or otherwise recommends, certifies or endorses any Third Party Sites.
Security: From time to time, we may use techniques designed to identify fraudulent activities. You agree to cooperate with such efforts, as we may, in our sole discretion, deem necessary to identify attempted fraud. You agree that if, for any reason, you or others acting on your behalf are suspected of fraud or other breach of these Terms, we may, in our sole discretion, declare you to be in breach of the Terms, suspend or terminate your use of the Site, and/or seek prosecution to the fullest extent of the Law.
Disclaimer and Limitation of Liability: DW Jewelry Designs attempts to provide accurate and timely information. There may, however, be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Site without notice. In no event will DW Jewelry Designs be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or cause of action arising from or in any way related to the use of, or the inability to use, or the performance of the Site or the content therein and materials or functionality on or accessed through the Site.
These Terms and Conditions were last modified on 6/27/2016
Information Collected: We collect information from you when you register on our Site or fill out a form. When ordering or registering on our site, as appropriate, you may be asked for information such as your name or email address. You may, however, visit our site anonymously.
Use of Information: Any information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we strive to improve our website offerings based on information/feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your requests and needs)
To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product requested by the customer.
To send periodic emails (the email address you provided for order processing may be used to send you information or updates pertaining to your order)
Information Protection: We implement a variety of security measures to maintain the safety of your personal information on our Site.
Outside Parties: We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety.